Cookie Policy
Last updated: February 2026
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the website owners. Cookies can be "persistent" (remaining on your device until deleted or until they expire) or "session" cookies (deleted when you close your browser).
This Cookie Policy explains what cookies we use on the Scottish Energy Efficiency website, why we use them, and how you can manage your cookie preferences.
2. Essential Cookies
These cookies are strictly necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions you take such as setting your privacy preferences, logging in, or filling in forms. Without these cookies, the website cannot operate properly.
| Cookie | Purpose | Duration |
|---|---|---|
| cookie_consent | Stores your cookie consent preferences | 12 months |
| session_id | Maintains your session while browsing the site | Session |
| csrf_token | Protects form submissions from cross-site request forgery | Session |
3. Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data allows us to improve the website structure, content, and user experience.
Google Analytics (GA4)
We use Google Analytics to track page views, user journeys, and website performance. Data is aggregated and anonymised. We have IP anonymisation enabled to protect your privacy.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Distinguishes unique users | 2 years |
| _ga_* | Maintains session state for GA4 | 2 years |
| _gid | Distinguishes unique users within a 24-hour period | 24 hours |
Google Tag Manager (GTM)
Google Tag Manager is used to manage and deploy marketing and analytics tags on our website. GTM itself does not use cookies, but the tags deployed through it (such as Google Analytics and Facebook Pixel) may set their own cookies as described in this policy.
4. Marketing Cookies
These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are only set with your consent.
Klaviyo
Klaviyo cookies track email campaign interactions and website activity for users who have subscribed to our mailing list. This enables us to send you relevant content and offers based on your interests.
| Cookie | Purpose | Duration |
|---|---|---|
| __kla_id | Identifies visitors for email marketing attribution | 2 years |
Facebook Pixel (Meta)
The Facebook Pixel tracks conversions from Facebook advertisements, optimises ad delivery, and builds targeted audiences for future campaigns. It helps us reach people who may be interested in solar panels and energy efficiency services.
| Cookie | Purpose | Duration |
|---|---|---|
| _fbp | Identifies browsers for Facebook advertising | 3 months |
| _fbc | Stores click identifiers from Facebook ad clicks | 2 years |
5. How to Manage Cookies
You can control and manage cookies in several ways. Please bear in mind that removing or blocking certain cookies may affect your experience on our website and some features may not function as intended.
Browser Settings
Most browsers allow you to view, manage, and delete cookies through the settings or preferences menu. You can configure your browser to block all cookies, accept all cookies, or notify you when a cookie is set. Refer to your browser's help documentation for instructions specific to your browser.
Opt-Out Tools
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout
- Facebook: Manage your ad preferences at facebook.com/adpreferences
- General opt-out: Visit youronlinechoices.eu for EU/UK advertising opt-out options
Cookie Consent
When you first visit our website, you will be presented with a cookie consent banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time by clearing your cookies and revisiting the site, which will trigger the consent banner again.
6. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Scottish Energy Efficiency
Prospect Business Centre, Dundee DD2 1TY
For more information about your data protection rights, please refer to our Privacy Policy.