Our Process: Surveyor-Led, No Sales Pressure

From first enquiry to ongoing support, here's exactly what to expect when you work with Scottish Energy Efficiency

No Sales Pressure

We believe in education, not hard selling. Take your time to decide.

Fixed Pricing

The price we quote is the price you pay. No hidden costs or surprises.

Surveyor-Led

Technical experts assess your home, not salespeople on commission.

Flexible Timeline

We work around your schedule, not the other way around.

Next available survey: This week — 3 slots remaining
1

Initial Enquiry

Free, No Obligation

Start with our AI roof analysis tool or simply give us a call. We gather basic information about your property and energy goals. No pressure, just information.

5-10 minutes
  • Instant online estimate
  • No sales calls unless requested
  • Understand your potential savings
2

Technical Survey

Surveyor-Led Assessment

A qualified surveyor visits your property to assess roof condition, shading, electrical setup, and structural requirements. They answer all your questions on-site.

1-2 hours
  • MCS-certified surveyor
  • Full roof inspection
  • Electrical assessment
  • Shading analysis
3

Custom Design

Engineered for Your Home

Our design team creates a system tailored to your roof, energy usage, and budget. We optimise panel placement for maximum generation.

3-5 days
  • 3D roof modelling
  • Generation forecasting
  • Battery sizing if required
  • Tariff recommendations
4

Detailed Proposal

Transparent Pricing

Receive a comprehensive proposal with exact costs, expected savings, payback timeline, and financing options. Everything in writing, no hidden fees.

Same day as design
  • Fixed price quote
  • ROI calculations
  • Grant eligibility assessment
  • Finance options
5

Installation Booking

Your Schedule, Your Choice

Once you approve, we schedule installation at a time that works for you. We handle all permits and grid connection applications.

2-4 weeks lead time
  • Flexible scheduling
  • DNO applications handled
  • Building control if needed
  • Neighbour notifications
6

Professional Installation

MCS-Certified Team

Our experienced installation team completes the work to the highest standards. Most residential systems are completed in 1-2 days.

1-2 days typical
  • NAPIT-certified electricians
  • Full scaffolding included
  • Minimal disruption
  • Site left clean
7

Commissioning

System Testing & Handover

We test every component, configure your monitoring app, and walk you through how everything works. You won't be left wondering.

2-3 hours
  • Full system testing
  • App setup & training
  • Documentation handover
  • MCS certificate issued
8

Ongoing Support

25-Year Partnership

Your relationship with us doesn't end at installation. We provide monitoring, support, and warranty service for the lifetime of your system.

Lifetime
  • Remote monitoring
  • Annual health checks
  • 25-year warranty support
  • Performance guarantees
2,500+
Installations Completed
4.1/5
Customer Rating
25 Years
Panel Warranty

Ready to Start?

Begin with our free roof analysis or speak directly with our team.